When assisting the support team it always helps if you can supply a screenshot.
Console
Select Screen Capture from the ribbon bar menu.

In fact anywhere you see the small camera icon you can take a screenshot. Screnshots are saved in the SDR-RADIO.com folder in the default pictures folder, for example: C:\Users\Simon\Pictures\SDR-RADIO.com .
Simply attach the screenshot to any e-mail sent the support team.
Server
Select Screen Capture from the File menu and follow the Console instructions. (Requires build 912 or higher.)