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Screenshots

When assisting the support team it always helps if you can supply a screenshot. 

Console

Select Screen Capture from the ribbon bar menu.

In fact anywhere you see the small camera icon you can take a screenshot. Screnshots are saved in the SDR-RADIO.com folder in the default pictures folder, for example: C:\Users\Simon\Pictures\SDR-RADIO.com .

Simply attach the screenshot to any e-mail sent the support team.

Server

Select Screen Capture from the File menu and follow the Console instructions. (Requires build 912 or higher.)

E-Mail / Yahoo! Group

You can send screenshots as attachments with any modern e-mail program. To send to the Yahoo! group you must first register here.

Here's an e-mail example with Outlook 2010.

 

Do not let your e-mail program resize the image otherwise important detail will be lost!

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